The quality of human relations is essential: it concerns any place where people meet at home, at work, etc. An effective communication is an imperative necessity, to know how to listen, how to speak, how to see and how to rely. An environment favourable to exchanges, creating a real trust which allows people to say what they think and to listen attentively to what they are told. Communication is built on relationships of trust. Communication is a natural skill, techniques are mastered by constant practice, with courage and self-confidence. For a successful communication it is necessary:1. To make communication an absolute priority 2. Be open and available to others. 3.
Development personnel: the keys to good communication
