To lead is to listen to the needs of the employees and to satisfy them as far as possible. Écouter allows you to obtain all the information necessary for a positive collaboration. Starting by listening rather than beginning with his plan his vision of things, favours the emergence of an intrinsically satisfactory working climate. And to the successful accomplishment of its missions. Listening is the best way to learn. On listen to understand and not to respond People respond favorably to those who listen to them. The key to the influence of others is not only to know how to speak well but also to know how to listen well. “Nature has given us two ears and one tongue” (Epictetus). It is therefore necessary to listen twice before speaking.
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