With criminals increasingly targeting businesses, store owners must stay ahead by implementing smart security measures to protect their stores, staff and customers.
Charnel Hattingh, group head of marketing and communications at Fidelity Services Group, warns that vigilance is key.
“Business owners need to be vigilant, ensure their CCTV is working, and remain alert to suspicious activity. We recommend that at least two staff members always carry hidden panic buttons. Visitors to these outlets must also be especially vigilant.
Generally, the suspects are after the till money and not out to rob the customers, but it is still a high-alert situation,” says Hattingh.
From controlled entrances to secure cash handling and proper surveillance, a few strategic measures can go a long way in reducing risk.
Here’s what business owners should be doing to improve safety and security:
• Controlled entrances are important in preventing over-crowding in your premises, make sure you have measures in place to restrict movement at entrances and exits to your business, for both staff and customers.
• Be alert during opening and closing times. Always work in pairs to prevent being surprised or being overpowered by criminals. Train your staff to ask for identification before allowing entry to the premises.
• Never leave the drop safe or any safe keys unattended or behind in the store when leaving.
• Always conduct a thorough sweep of the store before closing and locking up, as there is an increasing trend of suspects hiding inside before closing to commit criminal activities once the store is closed.
